St. Bonaventure University

Student Financial Services


The Student Records and Financial Services Office, located in the Administration Building, is responsible for the billing and collection of student fees as well as the disbursement of financial aid refunds.


Payment plan option

We understand that sometimes you need some help managing your tuition bill. That’s why we offer the St. Bonaventure University tuition payment plan administered by Nelnet Campus Commerce. Payment plans are convenient, manageable payment solutions that give you the option to pay tuition in interest-free monthly installments, rather than one lump sum. Tuition payment plans offer:
  • More time to pay. Spread your tuition payments over a period of several months.
  • Interest savings. Use a payment plan to make monthly payments, interest free. You can also use a plan in conjunction with traditional student loans and financial aid.
  • Convenience. You can enroll in a plan, manage your account and make payments online, 24 hours a day.

Nelnet Campus Commerce semester payment plan

Education expenses are easier to pay when spread over predictable, monthly payments. Our interest-free deferred payment option, offered in partnership with Nelnet Campus Commerce, is an alternative to large semester payments and helps limit borrowing. For questions, please contact Nelnet at 800-609-8056, or go to http://mycollegepaymentplan.com/sbu to enroll.

The fall 2024 semester begins in July. Under this plan, 25 percent of the outstanding bill must be paid by July 15, 2024, with the remaining balance paid in increments of 25 percent due Aug. 15, 2024, Sept. 15, 2024, and Oct. 15, 2024.

The spring 2025 semester plans start in December. Under the plan, 25 percent of the outstanding bill must be paid by Dec. 15, 2024, with the remaining balance paid in increments of 25 percent due Jan. 15, 2025, Feb. 15, 2025, and March 15, 2025.

Summer payment plans are also available: 33.33 percent due by April 15, 2024, with the remaining balance paid in increments of 33.33 percent by May 15, 2024, and June 15, 2024. There is a $65 administrative fee per semester to enroll in this plan. International payment plans are also available by Nelnet Campus Commerce.

If your payment plan amount does not satisfy your bill, the difference should be paid by the due date to St. Bonaventure University. Any excess credit from the payment plan over St. Bonaventure’s cost will not be refunded until the payment plan has been paid in full. Please call Student Records and Financial Services Office to discuss the over-payment and ways to adjust your payment plan contract so you are not waiting for a refund.

The account of any student who chooses to use a monthly payment plan, or RA (resident assistant) payment, is considered cleared but not settled until all such payments or obligations have been satisfied. These are elective plans for which student decides to enroll, and which grant the student a temporary postponement of some payment obligations. Until full payment is received by the university the student account is not considered satisfied.

 

Online billing and payment

The university’s student account billing is available electronically with our online billing system. Students and parents have the ability to view their student account statement and daily student account activity online. St. Bonaventure University’s e-billing system offers students and their families a safe means of receiving electronic billing statements and a secure method of making web-based payments.

We are pleased to offer electronic check (ACH) payments for tuition, room and meal plans, fees, and incidental expenses. There will be no service fee if processed through our web-based system. You may also pay online by VISA, MasterCard, Discover and American Express. A 2.85% convenience fee is charged for using credit cards. International payments are also accepted on this site. Students enjoy having 24/7 access to student account information. To view current account activity and statements or to make a payment, students should log on to http://my.zo23.com, select the One Stop tab, then the Student Accounts option and click on View/Pay Student Account.

Students are encouraged to register parents as additional payers, which gives them access to the system and email notification when a new bill is available. To set up an additional payer, log on to http://my.zo23.com, go to the One Stop tab, then the Student Account option and select Add Additional Payer. 

Once the additional payer has access, they will have access to student account billing at http://commerce.cashnet.com/sbupay. They will be prompted to reset their password.

For more information about the online billing system, please call the Student Records and Financial Services Office at 716-375-2020.

How does e-billing work?

When a new e-bill is available for viewing, students will receive an email to their St. Bonaventure University email account. Additional payers (i.e. mom, dad or another third party) who have been set up by the student to receive a notification will also receive an e-mail.

To access their bill, students will be linked to http://my.zo23.com, where the student’s login and password will be used for authentication. Additional payers will be linked directly to the e-bill site to log in and view the e-bill. Additional payers will receive their login information from their student once the student has set them up on the system. The system will prompt the additional payer to reset their password, keeping the account separate and secure from the student's.

The e-billing homepage is designed to provide a general overview of the student account. Included on the homepage is a link to the student’s current account activity, summary information concerning the most recent bill, recent payments, and financial aid. Additional payers will need to have Acrobat Reader loaded on their computer. It can be downloaded for free from Adobe at www.adobe.com/products/reader/.


Payment information

Payments can be made the following ways:
  • By check: Mail checks payable to St. Bonaventure University, Business Office, P.O. Box 2448, St. Bonaventure, NY 14778. Please indicate the student’s I.D. number on the memo line of the check.
  • By e-check: Once on the e-billing homepage, click on Make a Payment and follow the instructions. There is no convenience fee for this service. Make sure that you follow the instructions very carefully and properly input your bank’s routing number and your account number. Returned electronic checks are treated the same as any dishonored item and you will be charged a $35 fee if your check is returned.

Contact Information

  • Students who have difficulty logging into my.zo23.com with their university login should contact the Help Desk at (716) 375-7600.
  • Students who have a question about their statement should contact the Student Records and Financial Services Office at (716) 375-2020.